All Systems Operational

About This Site

Here you’ll find real-time information on the availability and performance of our services. We use this page to keep you informed about any incidents, scheduled maintenance, or system updates — so you’re always in the loop.

✅ All systems operational? Great.

🚧 Issues or updates? We’ll post them here right away, along with regular progress updates until they’re resolved.

Card API Operational
90 days ago
99.98 % uptime
Today
Banking API (Faster Payments) Operational
90 days ago
100.0 % uptime
Today
Hosted Payment Page Operational
90 days ago
99.98 % uptime
Today
Hub ? Operational
90 days ago
100.0 % uptime
Today
Hub API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
3-D Secure Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
99.98 % uptime
Today
Pay by Bank Operational
90 days ago
99.97 % uptime
Today
Direct Debit Operational
90 days ago
97.13 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 31, 2025

No incidents reported today.

Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025
Resolved - The issue is now fully resolved and our platform is stable and operating as normal.

Thank you for your patience and we apologise for the inconvenience caused to your business.

Jul 22, 09:35 BST
Identified - We’re currently unable to create new direct debit mandates due to an issue with an upstream provider. Investigation is ongoing and we’ll share updates as soon as we have more information.
Jul 21, 13:02 BST
Jul 21, 2025
Resolved - This incident has been resolved.
Jul 21, 16:31 BST
Identified - We’re currently seeing failures with transaction processing via Cashflows. We're in contact with their team and will provide updates as we learn more.

All traffic has been balanced away from Cashflows where possible.

Jul 21, 16:07 BST
Investigating - We’re currently seeing failures with transaction processing via Cashflows. We're in contact with their team and will provide updates as we learn more.
Jul 21, 16:02 BST
Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.